Privacy Policy

Effective Date: 10 September 2026

Prime Terra Global Ventures respects the privacy of individuals who visit our website, communicate with us, subscribe to our updates, or otherwise interact with us.

This Privacy Policy explains how Prime Terra Global Ventures collects, uses, stores, shares and protects personal data in connection with primeterraglobal.com and related business communications.

1. Who We Are

This Privacy Policy is issued by:

Prime Terra Global Ventures
Dubai Silicon Oasis, DDP, Building A2
Dubai, United Arab Emirates
Email: info@primeterraglobal.com

Prime Terra Global Ventures operates an informational corporate website relating to its proprietary non-manufactured precious-metal trading activities.

References elsewhere on our website to IFZA Property FZCO refer to a sister company. This Privacy Policy applies to personal data processed by Prime Terra Global Ventures through the website and the activities described below. It does not automatically apply to processing independently carried out by IFZA Property FZCO.

For purposes of applicable data protection laws, Prime Terra Global Ventures is generally responsible for determining why and how the personal data described in this Privacy Policy is processed.

2. Scope of This Privacy Policy

This Privacy Policy applies when you:

• visit our website;
• submit an enquiry through our website;
• communicate with us by email;
• contact us through WhatsApp;
• opt in to receive company news, precious-metals market updates or educational communications;
• interact with us as a business prospect or professional contact; or
• otherwise provide personal data to us in connection with our business activities.

The website is informational. It does not provide online account creation, online investment functionality, payment processing, customer asset custody, subscriptions or online precious-metal transactions.

3. Personal Data We Collect

Information You Provide Through the Enquiry Form

When you submit an enquiry through our website, we collect:

• full name;
• email address;
• enquiry subject; and
• the contents of your message.

Please avoid including sensitive personal information in an enquiry unless it is necessary for your request.

Business Contact Information

We may process business contact information relating to prospective counterparties and professional contacts as part of our legitimate business-development activities.

This may include information such as your name, professional contact details, organization and professional role where that information has been provided to us or otherwise obtained for legitimate business purposes.

Newsletter and Marketing Information

If you separately choose to receive our communications, we process information necessary to manage that preference, including:

• your email address;
• your marketing preference;
• the date and source of your subscription; and
• records relating to withdrawal or unsubscribe requests.

Newsletter subscription is optional and is separate from submitting a general business enquiry.

Communications

If you communicate with us by email or WhatsApp, we process the information contained in those communications and any contact information associated with them.

We use WhatsApp for communications with individuals who have first initiated contact with us. We do not use the website contact process as a basis for unsolicited WhatsApp marketing.

Website and Analytics Information

We use Google Analytics 4, implemented through Google Tag Manager, to understand how visitors use our website.

Depending on your consent choices and the relevant configuration, analytics information may include:

• website and page interactions;
• session information;
• browser and device information;
• approximate geographic information;
• referral and page information; and
• pseudonymous analytics identifiers.

We do not currently use Google Signals, Google Analytics advertising features or remarketing through the website.

Where prior consent is required for analytics technologies, analytics storage remains disabled until the relevant consent has been provided.

4. How We Obtain Personal Data

We obtain personal data:

Directly from you, for example when you submit an enquiry, subscribe to communications, email us or contact us through WhatsApp.

Automatically through the website, where permitted and subject to applicable consent requirements, through analytics and related technical technologies.

Through business-development activities, where we obtain professional or business contact information for legitimate business-to-business communications, subject to applicable privacy and direct-marketing requirements.

5. Why We Use Personal Data

We process personal data for the following purposes:

Responding to Enquiries

We use enquiry information to understand your request, respond to you, communicate about potential business opportunities and manage related correspondence.

Where EU or UK data protection law applies, this processing may be based on steps taken at your request before entering into a business relationship and/or our legitimate interests in responding to business enquiries and developing professional relationships.

Business Development and Professional Communications

We may use professional business contact information to communicate with relevant companies, institutional buyers, refineries, traders, family offices, funds and other professional counterparties where permitted by applicable law.

Where we rely on legitimate interests, those interests include developing and maintaining relevant business relationships. We consider applicable electronic-marketing and objection requirements separately.

Newsletters and Updates

Where you have separately opted in, we use your email address to send communications such as:

• company news;
• precious-metals market updates; and
• educational content.

Where consent is the applicable basis, you may withdraw it at any time.

Website Analytics

We use analytics information to understand website usage, measure website performance, identify usage trends and improve our website.

Where applicable law requires consent for analytics technologies, we rely on your consent. In jurisdictions where another lawful basis is permitted, we process analytics information only as permitted by the applicable law.

Security, Administration and Legal Compliance

We may process information where reasonably necessary to administer and protect our website and communications, comply with legal or regulatory obligations, respond to lawful requests, prevent misuse, and establish, exercise or defend legal claims.

Depending on the circumstances, the relevant legal basis may include compliance with a legal obligation or our legitimate interests in protecting our business, systems and legal rights.

6. How We Share Personal Data

We limit disclosure of personal data to circumstances connected with the purposes described in this Privacy Policy.

Hosting and Technology Providers

Our website is hosted in Dubai through Mastermatix.

We also use Google Analytics 4 and Google Tag Manager for website analytics and tag management.

These providers may process information as necessary to provide their respective services, subject to their applicable contractual terms, technical configurations and privacy obligations.

Communication Services

If you choose to communicate with us through third-party communication services such as WhatsApp, information may also be processed by the provider of that service under its own terms and privacy practices.

Authorities and Legal Disclosures

We may disclose personal data where required by applicable law, regulation, court order or lawful governmental request, or where reasonably necessary to establish, exercise or defend legal rights.

Corporate and Professional Matters

Where necessary and legally permitted, personal data may be disclosed to professional advisers or service providers acting for Prime Terra Global Ventures in connection with legitimate corporate, compliance, legal or operational requirements.

IFZA Property FZCO is a sister company. Its corporate relationship with Prime Terra Global Ventures does not by itself mean that personal data collected under this Privacy Policy is shared with it.

We do not currently use website personal data for remarketing or behavioural advertising.

7. International Processing and Transfers

Prime Terra Global Ventures is based in the United Arab Emirates.

If you access the website or communicate with us from another country, personal data you provide may therefore be processed in the UAE.

Some technology providers, including Google, operate infrastructure internationally and may process information in countries other than the country from which you access our website.

Where we are responsible for an international transfer and applicable law requires a particular transfer mechanism, contractual safeguard or other protective measure, we assess and handle the transfer in accordance with the requirements applicable to that transfer.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies for website functionality and analytics.

We use a consent mechanism for visitors in jurisdictions where prior consent is required for non-essential analytics technologies.

Where such consent is required:

• analytics technologies are not enabled before the required choice is made;
• you may accept or reject non-essential analytics;
• you may change your preferences later; and
• withdrawal of consent affects subsequent analytics processing in accordance with the relevant consent configuration.

Google Analytics may use first-party analytics identifiers, including the _ga cookie, when analytics storage is permitted.

For further information about the technologies used on the website and how to manage your choices, please refer to our Cookie Policy and the cookie preferences available through the website.

9. Marketing Communications

Receiving marketing and newsletter communications from Prime Terra Global Ventures is optional.

Submitting a business enquiry does not by itself subscribe you to marketing communications.

Where required, you must separately opt in before we add your email address to the newsletter list.

You may stop receiving marketing communications at any time by:

• replying to a marketing email with “unsubscribe”; or
• emailing info@primeterraglobal.com and asking to be removed.

After an unsubscribe request is processed, we will stop using the relevant contact information for the marketing communications covered by that request.

We may retain a minimal suppression record for as long as reasonably necessary to ensure that your opt-out continues to be respected.

Withdrawing marketing consent does not affect the lawfulness of processing carried out before withdrawal and does not prevent us from sending non-marketing communications that are necessary to respond to an enquiry or manage an existing business relationship.

10. How Long We Keep Personal Data

We retain personal data only for the period required for the relevant purpose, subject to applicable legal, regulatory and legitimate record-keeping requirements.

Website Enquiries and Prospect Records

We normally retain website enquiries and associated prospect records for 30 days, unless a longer period becomes necessary because the enquiry develops into an active business relationship, a legal or regulatory obligation requires retention, or the information is required for the establishment, exercise or defence of legal rights.

Newsletter Records

Active newsletter email addresses are retained for up to 365 days, subject to renewal of the relevant relationship or preference where appropriate.

If you withdraw from marketing, we may retain the minimum information necessary to record and respect your opt-out.

Analytics Information

Analytics information is retained according to the retention configuration applicable to our Google Analytics property and is periodically subject to the controls available within Google Analytics.

We aim to avoid retaining identifiable or pseudonymous information longer than necessary for the purposes for which it was collected.

Legal and Compliance Records

Information that must be retained for legal, regulatory, dispute-resolution or compliance purposes may be kept for the period required by the applicable obligation or for as long as reasonably necessary to protect legal rights.

11. Your Privacy Rights

Depending on where you are located and which privacy law applies to your information, you may have rights including the right to:

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of personal data in applicable circumstances;
• request restriction of certain processing;
• object to processing based on legitimate interests;
• object to direct marketing;
• withdraw consent where processing is based on consent;
• request portability of certain personal data where applicable; and
• make a complaint to an applicable data protection or supervisory authority.

These rights are not absolute and may be subject to legal conditions, exemptions and verification requirements.

To exercise a privacy right, contact:

info@primeterraglobal.com

Please describe your request clearly. We may request information reasonably necessary to verify your identity and ensure that personal data is not disclosed to an unauthorized person.

Where applicable law specifies a response period, we will handle the request within that period.

Individuals in the European Economic Area or United Kingdom may also have the right to lodge a complaint with the competent data protection supervisory authority.

12. Security

We maintain administrative and technical measures designed to protect personal data against unauthorized access, loss, misuse, alteration or disclosure, taking into account the nature of the information and the systems through which it is processed.

However, no internet transmission, email system, website or electronic storage method can be guaranteed to be completely secure.

You should therefore avoid sending confidential or sensitive information through the website enquiry form unless it is necessary and appropriate to do so.

13. Age

Our website and business services are intended for persons aged 21 years and above.

We do not design the website or our business communications for children.

If we become aware that personal data has been provided by a person who is below the applicable age for our services in circumstances requiring removal, we will take appropriate steps to address the information.

14. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices of third-party websites that we do not control. You should review the privacy information provided by the relevant third party before providing personal data to it.

The same principle applies when you voluntarily communicate with us using an external service such as WhatsApp.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices, service providers, legal obligations or privacy practices change.

The current version will be published on our website with its effective date.

Where a change materially affects how we process personal data or where applicable law requires additional notice or consent, we will take appropriate steps before applying the change.

16. Contact Us

For questions about this Privacy Policy, our handling of personal data, marketing preferences, or a privacy-rights request, please contact:

Prime Terra Global Ventures
Dubai Silicon Oasis, DDP, Building A2
Dubai, United Arab Emirates

Email: info@primeterraglobal.com

Effective Date: 10 September 2026